Everything You Need to Know

Yes. Every product is sourced directly from authorised distributors and is 100% factory sealed and authentic. We never open or tamper with product.

Yes — we ship to all Australian states and territories. Orders over $500 qualify for free standard shipping. Express Post is available at checkout.

Standard: 3-7 business days. Express Post: 1-3 business days. Same-day dispatch on orders placed before 2pm weekdays.

We accept returns on sealed, unopened products within 14 days of receipt. Contact us at hello@grailborne.com.au to arrange a return.

Yes — Afterpay is available on all orders, allowing you to split your purchase into 4 interest-free payments.

A tracking number is emailed once your order ships. You can also track via Australia Post or your chosen carrier website.

Sealed Pokémon sets have consistently outperformed traditional markets since 2015. View our Portfolio page for real data on specific sets.

We currently ship within Australia only. International shipping is coming soon — join our mailing list for updates.